Effective Date: 01/01/2025
At Surat’s Fabric, we take your privacy and the security of your personal information very seriously. Our commitment is to protect your data and ensure that your shopping experience is safe and secure. This Security Policy outlines how we safeguard the information you share with us when using our website suratsfabric.com.
1. Data Protection and Encryption
We use state-of-the-art security technology to ensure that your personal information, including payment details, is protected during transmission over the internet.
- SSL Encryption: We utilize Secure Socket Layer (SSL) encryption to protect the data transmitted between your device and our server. This encryption ensures that any sensitive information, such as credit card numbers and billing details, is securely transmitted.
- Payment Security: We process all payments through secure and trusted payment gateways that comply with industry standards (e.g., PCI DSS compliance) to ensure that your financial data is safe.
2. Secure Payment Gateway
When making a payment on Surat’s Fabric, we use trusted and secure third-party payment processors. These payment processors utilize encryption technologies and comply with the highest security standards to ensure that your payment details are protected and kept confidential.
We do not store your payment information on our website. Instead, all payment processing is handled through secure, external gateways.
3. Data Access and Storage
- Limited Access: We restrict access to your personal information to only those employees and third-party service providers who need it to perform specific functions. These individuals and entities are contractually obligated to keep your data confidential and secure.
- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal requirements, resolving disputes, and enforcing our agreements. Once the data is no longer needed, we ensure it is safely disposed of or anonymized.
4. Secure Account Information
When you create an account with us, we encourage you to choose a strong password to protect your personal information. Here are some tips to maintain your account’s security:
- Use a combination of letters, numbers, and special characters for your password.
- Avoid using easily guessed information like your name or birthdate.
- Change your password periodically for added security.
Please note: We never ask for your password via email or over the phone. If you receive any suspicious communication asking for your login details, please report it immediately.
5. Malware Protection
We regularly monitor our website for any suspicious activity and employ advanced malware detection systems to ensure that our site remains free from harmful threats, such as viruses, spyware, or other malicious software.
6. Third-Party Links
Our website may contain links to third-party websites, which are not governed by our Security Policy. We are not responsible for the security practices of those third-party sites. We encourage you to read their security and privacy policies before submitting any personal information.
7. User Responsibilities
While we take significant measures to protect your data, you also play an important role in keeping your account secure. Here are some best practices for ensuring your personal data remains safe:
- Avoid sharing your account details: Do not share your username, password, or other account information with anyone.
- Log out after use: Always log out from your account when you are done shopping, especially if you are using a shared or public computer.
- Keep your software updated: Ensure that your web browser, antivirus software, and operating system are up to date to protect against security vulnerabilities.
8. Monitoring and Updates
We regularly monitor our website for security vulnerabilities and update our security measures to protect your information. In case of any data breach, we will notify affected customers promptly and take immediate action to mitigate any potential harm.
9. How We Handle Data Breach Incidents
In the unlikely event of a data breach, we have established procedures to:
- Identify the breach and assess its scope.
- Notify affected customers immediately if their personal data has been compromised.
- Take corrective measures to prevent further unauthorized access or data leaks.
Our priority is to ensure the safety of your personal and payment information. If you suspect that your account has been compromised or you notice any suspicious activity, please contact us immediately at Help@suratsfabric.com or +91 9909516223.
10. Contact Us
If you have any questions or concerns about the security of your personal information, please don’t hesitate to contact us:
- Email: Help@suratsfabric.com
- Phone: +91 9909516223
- Address: 8079-A, Avadh Textile Market, Sahara Darwaja Road, Surat, Gujarat 395010
Important Notes:
- We use SSL encryption to protect your personal and payment information.
- Payment processing is done through secure third-party gateways.
- We take necessary precautions to ensure the security of your data and continuously monitor for potential threats.
- Always protect your account with a strong password and avoid sharing your login credentials with anyone.